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Short Description:

This module focuses on providing, through specific workshops designed by SEA-Tech, the skills and knowledge necessary to troubleshoot and support ICT equipment in a seaboard environment. More particularily suited for superyacht & ferry crew it is also an ideal introduction to technical customer services support for personnel on board ocean liners. Ideal mix of technical skills and social interation this course is a balance of computer skills, security and human factor. Beyond hard skills and soft skills learner will learn to self improve key technical support core skills such as flexibility, patience, problem solving and technical knowledge.
Course supported by:NMCI

Course Type:

Specialised ICT Courses

Full Description:

  • Hardware
  • Software
  • WLAN Networking
  • Introduction to computer security & best practice
  • Customer support ethics, best practice, following up & reporting

On successful completion of this module the learner will be able to assist passengers of a ship, co-workers. Each attendee will be confronted with real challenges involving cultural and technical elements. By the end of the course learners will learn to keep record of their actions, ducumenting their work and creating a technical logbook. This course expose learners to operating systems such as Mac OS, Windows, iOS, Android.

Course delivery:

Course available on request, in Cork, this course is delivered to groups of 6 to 8 people over three days, eight hours a day. This is a very intensive and challenging course mixing together classroom workshop and onsite visits. The course is supported by local, national and international sponsors. An evaluation is conducted at the beginning and at the end of the week. This course does not give any formal accreditation. For more information,  please contact SEA-Techat +353 21 4849102 or email us for booking information.

Extra:

Each participant receives unlimited access to SEA-Tech online resource, website and training material with all updates for one year.

Course Price:

€2550.00 (Prices are charged on a per group of 6 to 8 persons basis.) - This price does not include bed and board, however transportation to Cobh and Rochespoint is included. Although a complete set of equipment will be made available to the attendees, each student is welcome to bring his own laptop. 

 

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